At KrishiX, we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy describes how KrishiX collects, uses, processes, and safeguards your information when you access or use the KrishiX mobile application and related website services.
1. Information We Collect
We may collect information directly provided by you, including:
Account & Profile Information
When registering or setting up a profile, we may collect your username, profile image, phone number, email address, and general location information provided during onboarding.
User-Generated Content
Content you post, upload, or transmit through KrishiX, including crop photographs, leaf images, discussion questions, comments, likes, replies, and private community messages as applicable.
Subscription & Transaction Details
For users subscribing to KrishiX Premium, we record transaction identifiers, subscription status, and billing cycle dates.
KrishiX does not store complete debit/credit card numbers or UPI PINs; all payment transactions are handled securely by authorized third-party payment gateways.
2. Device Permissions and How We Use Them
To provide core agricultural features, the KrishiX application requests access to specific device capabilities:
- CAMERAAllows users to capture real-time images of crops, leaves and pests for AI-assisted disease analysis directly within the field.
- STORAGE / GALLERYAllows users to select existing crop and plant images saved on their device for diagnostic evaluation or community discussions.
- LOCATIONUsed to provide relevant hyperlocal agro-climatic information, weather forecasts, spray window calculations, and location-aware crop advisories.
- NOTIFICATIONSUsed for incoming messages, follower and activity updates, post interactions, severe weather alerts, and seasonal crop advisories.
You may modify or revoke these permissions at any time through your device operating system settings. Note that disabling certain permissions may limit associated functionality (e.g. disabling camera access will prevent live foliar scanning).
3. How We Use Your Information
We use the information collected to:
- Provide, operate, and maintain the KrishiX application and website.
- Process plant and crop images to deliver AI-powered diagnostic and pathological information.
- Deliver location-aware meteorological forecasts and agricultural advisories.
- Support community discussions, question feeds, and interactions.
- Manage user subscriptions, billing status, and customer service requests.
- Improve and optimize computer vision models and platform responsiveness.
- Enhance security, detect fraudulent activity, and enforce community standards.
4. Data Sharing and Third-Party Disclosures
We may share information with third parties only under strict operational contexts:
- Cloud and Infrastructure Providers: Hosting, database, and machine learning infrastructure providers that adhere to confidentiality standards.
- Payment Processors: Licensed payment gateways necessary to process subscription fees and recurring billing.
- Legal / Regulatory Compliance: When required by applicable law, regulation, legal process, or governmental request to protect user safety and platform integrity.
5. Data Retention and Account Deletion
We retain your personal information for as long as your account remains active or as otherwise necessary to provide services, resolve disputes, and comply with applicable statutory and regulatory requirements.
Users have the right to request the deletion of their account and associated eligible personal data at any time. To request deletion, please contact our support desk at support@krishix.co.in or visit our dedicated public instruction page:
6. Security
We employ reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, alteration, or disclosure.
However, please recognize that no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. Users are encouraged to maintain unique account passwords and notify us immediately of any suspected unauthorized access.
7. Changes to Privacy Policy
We may periodically update this Privacy Policy to reflect modifications in our features, operational practices, or applicable legal standards. When material revisions are made, we will notify you through application notices or by updating the “Last Updated” date at the top of this document.
8. Contact Information
If you have questions, feedback, or concerns regarding this Privacy Policy or our data handling practices, please contact us at:
KrishiX Data & Privacy Desk
Email: support@krishix.co.in

